About Us

Handling It With Style

The Elegant Touch is a training consultancy which focuses on developing individuals, both young and old, and teaching them the finer art and details of etiquette - finishing and grooming. Sole owner and founder, Charlotte Youens, started her training by completing her Finishing and Deportment Diploma at the age of 14 and after completing school, spent two years obtaining her Health and Skincare Diploma at Camelot International which was concluded in 1995.

The Elegant Touch has a proud affiliation with the Sue Fox Etiquette Survival Company, which is based in California (www.etiquettesurvival.com).

  • Custom Training Courses

    Providing informative, motivational and interactive training programs that cater for your needs.

  • Up-to-date Etiquette

    We pride ourselves by adapting our training and etiquette programs to reflect the ever changing society as well as the need to foster civility and respect.

  • Reasonable Price

    Training can be offered at the comfort of your offices or at an off site training facility at a very reasonable price.

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Our Courses

Providing the most up-to-date relevant training

The Elegant Touch offers a variety of Workshops. Please contact one of our consultants to find out about tailor making a package for you or your Company.

Our Reviews

  • I would like to take this moment to thank Charlotte. You have not only coached me for a moment but you walked the journey with me. You have prepared me for my Ms Africa 2018 (continental) as well as my Ms Transcontinental 2018 (International) pageants.

    You ensured that my etiquette was 100% on all levels and that I presented professionalism, elegance and class. I have learned a lot from you and these techniques will be a part of the rest of my life. Thank you Charlotte.

    Angie Bryant, Ms Africa 2018, Ms Transcontinental 2018

  • Charlotte was fantastic, the service was professional from the moment of booking, all our staff have definitely learnt some use full tools which can be used in improving our guest service even more, the course content was personalized to our specific needs,

    our Cheetahs and Staff would like to thank Charlotte and The Elegant Touch for a great course and we look forward to having you all visit in the future.

    Krystle Woodward (Marketing/PR), The Ann van Dyk Cheetah Centre - DE WILDT

  • Your presentation was very professional and enlightening. There is always something new to learn and to remember. In the business world of today you need to be informed on etiquette and dining rules, and you covered all the aspects thereof very well,

    Thank you, once again

    Erna Fevrier (In-House Trainer), Adams & Adams

  • Wow... what an amazing experience. This was indeed one of the best etiquette training sessions EVER! So much energy and loads of fun.

    Thank you Charlotte for making this session enjoyable and educational

    Natanya Smith (Financial Clerk), Mantella Trading 310 (Pty) Ltd

  • Having identified a need for social and business etiquette training within our company, we by chance discovered The Elegant Touch owned by Charlotte Youens. This was the best discovery we could have asked for regarding our year end conference. Charlotte provided really useful information regarding professional conduct at events, and for business engagements, in an entertaining manner that kept a tough crowd of Accountants highly engaged for the full eight hours.

    Charlotte was also excellent at reading everyone’s mood throughout the day, and made use of interactive exercises and material to keep everyone on the edge of their seats, literally! For insightful “edutainment” regarding business and social etiquette, we highly recommend The Elegant Touch.

    Stephanie Strauss, RSM Betty & Dickson


Contact Us

Should you wish one of our consultants to advise you or assist with a quote, please complete the form below and someone will be in touch shortly.